IT infrastructure support service can be useful to you if you want to have or already have your own IT infrastructure, but you do not have enough human resources to maintain it. This is a comprehensive service that involves an individual approach and therefore always requires careful planning and preliminary audit of your existing infrastructure. As a result, responsibility for the operability and efficiency of your IT infrastructure or a specified part of it passes to us.

The service includes:

• Proactive monitoring (Monitoring as a Service, MaaS)

• Periodic health-checks and installation of updates on systems and applications according to the schedule agreed with you

• Incident logging to our incident management system and troubleshooting

• Administration and configuration changes according to your requests

• Consultations and recommendations